Mandarin Readers Shipping Policy
We place great importance on the fast and reliable delivery of customers orders. Every effort is made to provide prompt and efficient service, however please note that delivery times are estimates only and Mandarin Readers shall not be liable for delays and damages once customers orders have left the premises.
Delivery within Australia
At Mandarin Readers, we endeavour to process your order on the same day of payment. Your order should arrive within 3-7 business days, depending on your location. Please note, we observe all VIC public holidays.
Please note that during any sale times and the busy Christmas period there is often higher than usual demand placed on our dispatch team and it may take longer than usual for your order to be dispatched. We will do our best to get your orders out as soon as possible.
We charge a flat rate of $9.90 Australia wide on all orders. Any orders over $100 are delivered FREE of charge within Australia.
If you wish to query a delivery, please contact us at firstname.lastname@example.org
*Please take note for pre-orders, there will be an estimated date of arrival upon which your items will be shipped then.
For orders outside Australia, please send an email or contact us with your selection and we will advise delivery cost.
All goods, once sold are non-returnable or refundable.